Time Warner's Road Runner service has been slowly degrading. I have the feeling they have not been spending to maintain their network in an effort to reduce costs while we're going through the rough times for the economy. I am against bandwidth caps because too many services can quickly use up bandwidth. Streaming movies from Netflix, watching Youtube videos, all of the devices in your house such as XBOX Live and all the Apple devices that support wireless connections all chew up your bandwidth. If you are paying $50/moth you are paying too much. You need to call Time Warner once in a while and threaten to leave unless they reduce your bill. I have other options such as Frontier DSL so it's a real threat. I bounce around the service levels but have had the lowest tier road runner for $15/month and currently have the high speed + turbo boost for $34.99/month.