I'm helping a relative troubleshoot his AOL webmail problem.
Sometimes when he clicks on the 'new mail' icon, instead of seeing his mail in the right-hand pane he sees one of his favorites (web sites). For example, the favorite might be nytimes.com and he'll see the nytimes.com page in the right-hand AOL email pane.
This happens maybe 10% of the time. 90% of the time he sees his new mail in the right-hand pane (as expected) when clicking on the 'new mail' icon.
I'm not sure yet if my best guess is the occasional broken ad on the right side getting to load a new page, or if the relative is accidentally hitting the Today on AOL button above the inbox button.
I'm not sure yet if my best guess is the occasional broken ad on the right side getting to load a new page, or if the relative is accidentally hitting the Today on AOL button above the inbox button.
popowich, I already had/have ad block plus installed and enabled. The 'unexpected' web page that shows up in the right-hand pane is one of my Favorites.