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Hi Theresa, Yes we had separate email addresses which neither of us knew the others passwords, and no we did not use alias for each other. Have part sorted the problem - she uses an ipad, me a laptop - I can't stand touch screams - err I mean screens. It seems that when we were on holiday...

I have a strange problem and need to contact hotmail, but cannot. They have done something in their infinite wisdom which has connected my email account to that of my wife. We did not link them so I wonder how they have done this. We have tried everything we can find to break the link all to no...