How to delete a stuck read receipt in Microsoft Outlook

popowich

Hello,

Do you have a read receipt or other email message stuck in your Microsoft Outlook outbox?

Are you seeing messages being sent without a message appearing in the Microsoft Outlook outbox?

The problem could be a stuck read receipt.

Thank you How-To-Outlook for your permission to use the following stuck read receipt guide.

Before starting please backup your Microsoft Outlook mailbox.

Download MDBVU32.EXE from Microsoft.

Extract the downloaded file and run mdbvu32.exe from within the extracted folder.

• Click OK on the first screen
• Select MDB-> Open Message Store and select your default pst-file (the one with the D in front of it)
• Click Open
• Select MDB-> Open Root Folder

• Open the default message store
• Find the “Read:” message in the middle pane called “Messages in Folder”

• The Read Receipt is visible in MDBVU32.EXE
• Select the “Read:” message
• In the Operations available select lpMDB->AbortSubmit() (ON SELECTED MSG)
• Press Call Function and then OK

Now Confirm to Abort the submission of the Read Receipt”

• Make sure the message is still selected
• In the Operations available select lpFld->DeleteMessages() (ON SELECTED MSGS)
• Press Call Function and then OK
• The “Messages in Folder” pane should now be empty
• Read Receipt deleted through MDBVU32.EXE
• Press Close
• Select MDB-> Store Logoff and then OK and then OK again on the information message
• Select Session-> Logoff

You can now close the open window called MDB Viewer Test Application
Open Outlook and the notice that the stuck receipt is gone.

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