I have now just got a reply from microsoft acc saying I didn't get my answers correct and suggest I open a new account as my account is nearly 20years old I have old friends information and private photo lost. They are not protecting me, this is my account and I want to be able to use it.
I...
I am still unable to use me email I have filled in the form to recoup again the reply said yes this is your email. BUT asked for the phone number and email that I don't use anymore.
not helpful
NB It does ask you for your last 4 numbers of your visa card and expiry date.
After 3 weeks of...
my hotmail acc question was sold
I both don't use anymore
I opened my account in Australia used it while in Shanghai
my old emails only in this account I don't remember reason to store them there.
I just want my email back to access my face book account
Cheers
Barbara Delaney
Hi Not sure if it was visa, it was the last question asked.
Any way I left that part blank and tried to send my new information in to no avail.
I just tried again to log in but it asks me my phone or business email. Last month when I got locked out I had to connect with my new business...
I have just tried to open my email and found it again blocked. As I have shifted and my phone has changed nothing they ask in the questionnaire I can answer. So I tried to change my information with no success.
I am sure no one is using my email, also one of the question they asked me for...