Your logon information is incorrect. Check your username. Exchange Server Unavailable

popowich

EQ Forum Admin
Staff member
Do you get an error similar to the following when starting Microsoft Outlook?

Your logon information is incorrect. Check your username. Exchange Server Unavailable.

Please double check the following:

  • You are connected to the network and using the correct DNS servers for your company network?
  • If you are out of the office, did you connect to your VPN?
  • Double check your saved password is correct in your settings
  • Contact your local help desk for additional assistance
  • Is the server name for your exchange server correct?
  • Try adding a hosts file entry for the exchange server if DNS is not working
  • One of the exchange servers might need to be restarted
  • The Windows Administrators may need to check their domain controller policies
 

Similar threads

Top