Yahoo email problem

MsWinnie

New Email
I have lost the Rich Text option and cannot get it back. Not even from Yahoo. The steps they outlined to take; some steps are not an option
listed. For instance, " Options on Left" does not appear, therefore neither is (click) "General Preferances" under "personalization" does not appear.
Therefore, None of the steps can be taken. At wits end.:(:mad:
 
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