windows live mail folders disappeared

Discussion in 'Help Desk' started by janthornton, Apr 9, 2013.

  1. janthornton

    janthornton New Email

    Apr 9, 2013
    Likes Received:
    I have several folders in windows live mail to enable me to file important
    emails. These folders have disappeared. if I search for a particular email I can find it and it shows as being in one of these folders. How do I access the folders? I have all my holiday details filed in one of these and would really appreciate some help in finding them.

  2. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:

    There are a series of carrots (triangles) that can be clicked to expand your folder list.

    Yahoo Folders.jpg

    If that doesn't help or they don't exist, confirm that you're using IMAP and double check your folder structure by logging into webmail.

    It's also possible that the settings changed, for example there was a time when the IMAP was updated to IMAP+SSL - How to setup an IMAP connection for Yahoo Mail

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