why wont hotmail respond to my account recovery form

Discussion in 'Hotmail' started by zenagarfield, Jul 10, 2012.

  1. zenagarfield

    zenagarfield New Email

    Jul 10, 2012
    Likes Received:
    hi all, around 18 months ago my hotmail account was hacked, i have a good idea as to who it was (my ex) i never thought anything of it until my current accoutn got hacked on saturday.
    i have since been able to unblock my current account, this has motivated me to try and get my old account unblocked.
    i completed a recovery account form but hotmail have not got abck to me and it has been more than 24 hourse since i received there confirmation email to say that they would look in to it.
    i now dont know what to do as there is no way of getting in touch with hotmail to ask on a progress update to recover my old account.
    any advice would be greatly appreciated.

    thank you

  2. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:

    If you account was inactive and possibly deleted over a year ago I doubt it is recoverable.

    The Hotmail recovery features are for accounts that have experienced a trouble within the past days or weeks, possibly months, but not over a year.

    There is some more information in the guide but I don't have high hopes for it due to the amount of time that has passed :


    :welcome: to Email Questions!

Want to reply or ask your own question?

It only takes a minute to sign up (and it's free!). Click the orange sign up button to choose a username and then you can ask your own questions on the forum.