Why do important emails end up in my junk email?

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Why do important emails end up in my junk email?

I want them to go to my inbox or a a folder for their name, not to the junk folder.

My mail program is Microsoft Outlook 2007.
 

popowich

EQ Forum Admin
Staff member
You can train Microsoft Outlook by right clicking on the email in your folder and selecting Not Junk:

not junk.jpg

If that doesn't work, try creating a message rule for the sender going to your Junk Email folder.
 
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