Why do I have empty or missing IMAP folders?

Discussion in 'Email Program Setup and Configuration' started by popowich, Apr 26, 2014.

  1. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:

    If you have missing or empty IMAP folders there are a few things to check.

    First, check the IMAP subscriptions settings in your mail program.

    If you used to have email in your inbox and folders, and suddenly it's gone, that's a sign that your account has been compromised and someone else with access to your account has deleted your email while trying to cover their tracks.

    System Administrators - If your users can not see their IMAP folders check your IMAP server namespace configuration.

    Last edited: Jan 27, 2016

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