Why do I have empty or missing IMAP folders?


EQ Forum Admin
Staff member

If you have missing or empty IMAP folders there are a few things to check.

First, check the IMAP subscriptions settings in your mail program.

If you used to have email in your inbox and folders, and suddenly it's gone, that's a sign that your account has been compromised and someone else with access to your account has deleted your email while trying to cover their tracks.

System Administrators - If your users can not see their IMAP folders check your IMAP server namespace configuration.
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