Hello,
Try double checking that your copier has the most current SMTP server name for Verizon configured :
Incoming mail server (POP3): incoming.verizon.net
Outgoing mail server (SMTP): outgoing.verizon.net
What happens if from a windows computer you go to start -> run and then enter the command :
telnet outgoing.verizon.net 25
Do you get a window that opens and has an smtp 220 response that looks something like :
Trying 206.46.232.12...
Connected to outgoing.verizon.net.
Escape character is '^]'.
220 vms173001pub.verizon.net -- Server ESMTP (Sun Java(tm) System Messaging Server 7u2-7.02 32bit (built Apr 16 2009))
If you can connect OK but still can not send outgoing email try calling Verizon at 1.800.837.4966