Unable to receive mails from contacts

qualitie

New Email
Hi-

My wife's yahoo account is behaving strangely. In the last month emails from her contacts in address book get routinely bounced to the sender however she can receive emails from me (I have a yahoo account). There is no pattern as to from who emails being sent to her are getting bounced. Mails from other yahoo, gmail, hotmail etc are all getting bounced

I have deleted all the addresses from her spam mail setting in the mail options and this has not solved the problem. Any other suggestions.

Thank you in advance
 

EQ Admin

EQ Forum Admin
Staff member
Do you get an error message back if you send it an email from a different email account?
 
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