Troubleshooting attachments in Yahoo Mail


EQ Forum Admin
Staff member

Yahoo Mail members are still frequently reporting issues related to email attachments.

To troubleshoot email attachment issues please follow these troubleshooting steps:

  • Follow our guide for troubleshooting web browser issues
  • Verify that the email attachment is not encrypted.
  • Try asking your contact to resend the file
  • Remove any special characters from the file name
  • If everything above fails, have the attachment forwarded to another email account not hosted by Yahoo