Thunderbird to new pc problem.

Discussion in 'Help Desk' started by Alex Greig, Oct 11, 2018.

  1. Alex Greig

    Alex Greig New Email

    Oct 11, 2018
    Likes Received:
    Hi there,
    Im trying to install my thunderbird email account onto my new pc and am having problems. Sadly i dont have the use of my old pc as its gone down, but do have the details I require to get back on to a new tb, or so i have been told.

    All i am getting when i click on "Retest" is : Thunderbird failed to find the settings for your email address. The email address is linked to my wp website and I am still getting mail through but just not able to set it up on my pc.

    Any help would be greatly appreciated.

  2. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:
    Hi Alex,

    It sounds like you have a personal/custom domain name and not for example You'll need to manually specify the pop/imap and smtp servers instead of using the automatic settings.

Want to reply or ask your own question?

It only takes a minute to sign up (and it's free!). Click the orange sign up button to choose a username and then you can ask your own questions on the forum.