I have been getting so much spam on my blue host account that I am wondering if I need to adjust my spam filter at the site? I also want to make sure I have plenty of capacity there for email. Can you help? What do you need? I iwll be here off and on all day.
Ray isn't available at the moment but I can help. Blue Host uses a program called Spam Assassin to filter spam. Blue Host has a tutorial on modifying your spam settings here: https://my.bluehost.com/cgi/help/351
Personally, I forward my domain based email into Gmail as their spam filter is excellent and it's generally less fuss.
- Increased quota for firstname.lastname@example.org to unlimited. This should not be a problem as the hosting plan has 'unlimited' storage.
- Enabled Spam Assassin's Spam Box with a filtering threshold of 5. Advised Anyaa that we can adjust this setting should spam still be a problem.
- Confirmed via Team Viewer that the email account is setup via IMAP which means the spam box should show up.
- Looked at Outlook's spam settings. Confirmed junk senders are being added to the blacklist. Outlook exhibits strange behavior in that a message marked as junk adds the sender to the blacklist but doesn't physically move the message out of the inbox. This is probably a design flaw but working as designed.
Change of plans upon additional questions from Anyaa I moved her over to Gmail. Gmail's spam filtering is bar none this will consolidate all her accounts and make everything simpler over all for her.
-Disabled Spam Assassin's Spambox
-Set Gmail to POP out email@example.com and firstname.lastname@example.org left copies of messages on server.
-Copied all folders to Gmail.
-Set Gmail folders as favorites in Outlook.