SMTP service provision enquiry

Discussion in 'Help Desk' started by Sandy Mackenzie, Jul 21, 2020.

  1. Sandy Mackenzie

    Sandy Mackenzie New Email

    Jul 21, 2020
    Likes Received:
    My client has a customer in Libya. His ISP frequently - but not consistently - blocks his outgoing emails to this client, referring these emails to Spamhaus. Incoming emails from the Libyan customer are received without problems. Neither his ISP nor Spamhaus have offered a resolution to this issue. None of my client's other customers are affected by this problem. We're talking about a small number of emails to a fairly important customer.

    I therefore wish to enable him to use a 3rd party SMTP server for all outgoing emails. All the providers I have contacted so far are geared up for large-scale subscriber and/or email marketing campaigns. and require monthly or volume-related fees. My client sends out between 100 and 150 emails a day across 3 employee accounts - which is very small in SMTP providers' terms - and the emails causing this problem are a fraction of those.

    I am therefore looking for a provider which will:

    - allow use of their SMTP server at low - or preferably no - cost
    - allow up to 3 employees to use their own email account (all accounts are on the client's domain)
    - all outgoing emails will appear to be from the employee's address

    Can anyone suggest a suitable provider?

  2. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:
    Gmail can do it. Settings -> Send mail as. If you prefer tech support over the free Gmail solution, try LuxSci. They're geared for secure email in recent years, but a great match if you're looking for an email provider with great tech support.

  3. Knotts888

    Knotts888 New Email

    Aug 8, 2020
    Likes Received:
    Fastmail is good for hosting custom email domains.

Want to reply or ask your own question?

It only takes a minute to sign up (and it's free!). Click the orange sign up button to choose a username and then you can ask your own questions on the forum.