Server Authentication failure

Discussion in 'Help Desk' started by keithbdbrown, Aug 15, 2018.

  1. keithbdbrown

    keithbdbrown New Email

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    Hello:

    I was receiving Yahoo Mail to my Android. When I sent an email, an email icon was added to my android. since then, I am getting server authentication failure and my emails are no longer sync'ed and I am getting sign in failure on my pop up window (which is annoying). I believe it is a password issue. When I went into the settings for that email account, it has 6 dots for the password but my email password is well over 14 characters. How do I reset the server password to match my email password or recover my server password?

    Thank you

    Keith
     


  2. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
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    Hi Keith,

    Did you trying logging into Yahoo webmail and changing your password? Click the settings gear in the top right, select Account Info, and navigate to the change password page.
     

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