safe-mail down again


Valued Member
trying to login to safe-mail and i get the login page...but then it takes me to this page
Dear user,

Sorry, the login server doesn't respond.
If this does not help, please try to login again.

Thank you.

i tried sending email..
also tried calling number listed for tech on whois...can't even get it to ring through.


EQ Forum Admin
Staff member
Ping and web traffic are different things. It's not uncommon for ping (ICMP) to be disabled and in this case only be allowing 443/tcp for https connections.

BTW I can ping from where I'm at, so it's also possible that you connection isn't allowing out ping on your end:

> ping
PING ( 56(84) bytes of data.
64 bytes from ( icmp_seq=1 ttl=44 time=139 ms
64 bytes from ( icmp_seq=2 ttl=44 time=140 ms
64 bytes from ( icmp_seq=3 ttl=44 time=140 ms
64 bytes from ( icmp_seq=4 ttl=44 time=140 ms
64 bytes from ( icmp_seq=5 ttl=44 time=140 ms
--- ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 4005ms
rtt min/avg/max/mdev = 139.737/140.370/140.640/0.330 ms


Valued Member
I also had an issue with safe-mail, at first i couldn't even open it, got an error.

When i tried to open my safe-mail desktop shortcut i got an error.

But is working now.