returning messages that have been deleted

kfrankm

New Email
Hi it seems like no matter how many times I delete a message, after a few minutes it or others that have been deleted return so my inbox always has around 25 messages in it is this normal. Now this only happens on galaxy 4 phone, on my laptop with the same email address this doesn't happen once I delete it there it stays deleted. Now I am not very skilled with a computer so any advice you offer should be simplified as best you can. Thanks in advance
 

popowich

EQ Forum Admin
Staff member
Hi @kfrankm

Is your galaxy phone setup with IMAP settings?

It sounds like it might be using POP3 to get a copy, and it redownloading messages until they've been deleted from your account.

If it has the option, check if you have a setting that sounds like "If I delete an email, delete it from the server too".
 
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