Reset personal info on tablet for hotmail

I am trying to help my friend with her Hotmail account.
She has a low end tablet that her email is currently working just fine on
but she wants to change her contact info (phone number) and I cannot
find the place to do that.
I am in the inbox and the only options are "sync options" and "settings".
Neither of those has account manager.
Help.
 

popowich

EQ Forum Admin
Staff member
Hi Barbara,

I believe this is the link you're looking for - Sign in to your Microsoft account

Use a web browser to go to that link. Depending on the app you're using for email it might not be a setting that's reachable from the app.

Also, you'll probably be prompted to re-enter their password if you're not already in the account management sections of the Microsoft site.
 
Hi Barbara,

I believe this is the link you're looking for - Sign in to your Microsoft account

Use a web browser to go to that link. Depending on the app you're using for email it might not be a setting that's reachable from the app.

Also, you'll probably be prompted to re-enter their password if you're not already in the account management sections of the Microsoft site.


I was afraid you were going to say that!
The password is the trouble we are having.
In order to reset you have to receive a text code (which she can't
because the phone on her account is landline) or by a form which
has denied access twice.
Grrrr.
 
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