Receiving this error every time??


New Email
I've been trying to email a particular email address but I keep receiving this error code. I've tried from 4 different email accounts and one is even a brand new one I just created. I don't understand how email works but why am I still getting this error?

The recipients email address should be fine. What could it be?

The original message was received at Thu, 26 Dec 2013 10:02:35 -0800
from []

----- The following addresses had permanent fatal errors -----
<email removed for privacy>
(reason: 550 5.1.1 User unknown)

----- Transcript of session follows -----
... while talking to
>>> DATA
<<< 550 5.1.1 User unknown
550 5.1.1 <email removed for privacy>... User unknown
<<< 503 5.5.2 Need rcpt command


EQ Forum Admin
Staff member

The email address that you are trying to reach does not exist.

Try calling the person you are trying to email to get the correct email address.

It's also possible this is a temporary problem related to a broken email server for their email hosting, but most likely it's an invalid email address.

:welcome: to Email Questions!