Receiving this error every time??

Discussion in 'Help Desk' started by Lopezt88, Dec 26, 2013.

  1. Lopezt88

    Lopezt88 New Email

    Dec 26, 2013
    Likes Received:
    I've been trying to email a particular email address but I keep receiving this error code. I've tried from 4 different email accounts and one is even a brand new one I just created. I don't understand how email works but why am I still getting this error?

    The recipients email address should be fine. What could it be?

    The original message was received at Thu, 26 Dec 2013 10:02:35 -0800
    from []

    ----- The following addresses had permanent fatal errors -----
    <email removed for privacy>
    (reason: 550 5.1.1 User unknown)

    ----- Transcript of session follows -----
    ... while talking to
    >>> DATA
    <<< 550 5.1.1 User unknown
    550 5.1.1 <email removed for privacy>... User unknown
    <<< 503 5.5.2 Need rcpt command

  2. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:

    The email address that you are trying to reach does not exist.

    Try calling the person you are trying to email to get the correct email address.

    It's also possible this is a temporary problem related to a broken email server for their email hosting, but most likely it's an invalid email address.

    :welcome: to Email Questions!

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