For the past week I have been unable to access my Yahoo Mail account from my work PC (i.e., the PC which is owned by my employer). Typically when I log into Yahoo Mail on this machine I first see the attached page named Screen 1.JPG (the screen without the Yahoo Mail header) for 2 or 3 seconds.
I am then taken to the page named Screen 2.gif (the screen with the Yahoo Mail header).
I can see none of the news headlines which are normally posted on the “What’s New” tab. More serious than that, I am unable to access my Inbox or Contacts; my cursor changes to a hand when I hover over these tabs but the screen doesn’t move when I click them. When I hover over “Options” at the top of the screen, my cursor changes to an hourglass.
I can access Yahoo Mail from my home machine. The one potentially significant difference between the two machines is that my work machine is still running IE7 while my home machine is running IE8.
I have cleared the cache and cookies on my work machine with no effect. My employer’s information security policies prohibit us from loading software on company owned PC’s without approval, so upgrading my browser to IE8 is not an option, nor is loading another browser such as Chrome.
Does anyone have any suggestions?
I am then taken to the page named Screen 2.gif (the screen with the Yahoo Mail header).
I can see none of the news headlines which are normally posted on the “What’s New” tab. More serious than that, I am unable to access my Inbox or Contacts; my cursor changes to a hand when I hover over these tabs but the screen doesn’t move when I click them. When I hover over “Options” at the top of the screen, my cursor changes to an hourglass.
I can access Yahoo Mail from my home machine. The one potentially significant difference between the two machines is that my work machine is still running IE7 while my home machine is running IE8.
I have cleared the cache and cookies on my work machine with no effect. My employer’s information security policies prohibit us from loading software on company owned PC’s without approval, so upgrading my browser to IE8 is not an option, nor is loading another browser such as Chrome.
Does anyone have any suggestions?