Problem to certificate

HuaMinChen

New Email
Hi,
Can you please help advise to below error, with certificate?
 

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EQ Admin

EQ Forum Admin
Staff member
Hello,

You are receiving that error probably because the certificate was self signed by the company providing the email service.

To fix the error, the email service provider should use a real certificate purchased from a CA. Open a ticket with the email service provider and ask for the issue to be fixed.

This is the equivalent of seeing a self signed https web site with the red line through it that requires you accept to proceed vs. a green https in your web browser that just works.
 
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