Outlook IMAP failed to update headers

popowich

EQ Forum Admin
Staff member
Hello,

Are you getting the error "Failed to update headers" from your Microsoft Outlook?

Please follow these troubleshooting steps:

  • Increase your mail server timeouts
  • Temporarily disable virus scanning to determine if it's interfering
  • Also virus scanning related, make sure you scan Outlook files not the actual IMAP traffic
  • Verify that you have the latest service pack installed
  • Login as an admin and run SCANPST.EXE (located in $USERNAME/AppData/Local/Microsoft/Outlook/)
  • Check your Accepted Domain configuration (MORE INFO)
 
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