Old Mac OS X 10.1.5 Gets Blank Screen at www.hotmail.com

Discussion in 'Help Desk' started by T2GTom, Oct 18, 2010.

  1. T2GTom

    T2GTom New Email

    Oct 18, 2010
    Likes Received:
    I am refurbishing a Macintosh G4 running OS 10.1.5 and Firefox 1.02, and am unable to logon to Hotmail. (I am using these old versions because I cannot upgrade past OS 10.1.5.)
    Whenn I arrive at Sign In I get a blank screen. The page looks like it is loading but never shows. The only message I get is "Connection to live.login.com is secure (RC4-128)" at the bottom of the page.
    The same problem occurs with Internet Explorer 5.1.
    I was able to access hotmail with I.E before replacing a dead hard drive and reinstalling the OS.

    Any thoughts?

  2. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:

    Even if you can't get the OS upgraded are you able to install the latest version of Firefox and flash plug-in from adobe?

    The free webmail sites such as Hotmail generally work best when you have recent versions of the software they require installed.

    Here are some additional troubleshooting steps :


    :welcome: to Email Questions!

  3. Big Dan

    Big Dan EQ Forum Moderator

    Aug 14, 2008
    Likes Received:
    Tom I've been searching around and cannot find any modern browser compatible with Puma. IE 5 is ancient and likely why Hotmail won't work with it.

    You can try an older build of Camino from here: Camino. Releases. 0.8.5 It says it works with Puma and is likely your best bet since it's a Mac specific browser.

Want to reply or ask your own question?

It only takes a minute to sign up (and it's free!). Click the orange sign up button to choose a username and then you can ask your own questions on the forum.