Hi, I'm trying to access an old hotmail account I used to use years ago. I know the email address but despite desperate attempts I just can't remember the password. I've tried to do the recovery questionnaire thing but I couldn't provide enough information as the account is so old. Does anyone have any ideas as to how I could get this password back? I really need to access it as I'm trying to access old msn messages and emails from a friend that passed away when we were both teenagers, it's coming up to an important anniversary. Thank you