Not receiving emails

NoEmails

New Email
I am not receiving emails into my inbox even though the sender has confirmed that he has replied to the email I sent him. The sender has double checked my email address that he replied to and is correct. His emails to me are not bouncing back to him.

Any ideas what could be the issue?
 

THERESA

Customer Service
Are you just having problems with one person in particular or are you not getting any emails at all? What happens if you try to send an email to yourself?
 

NoEmails

New Email
I have tried sending email from my hotmail account to gmail account and it was successful. The emails I am not recieving are from abroad - does that make a difference?
 

THERESA

Customer Service
Are you positive they have the correct email address for you? Try sending them an email and have them reply and see if you get that. Make sure they are not on your blocked list also.
 

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