Not receiving all my emails - Error Message not delivered

Monique1957

New Email
Good evening,

I am working on an important project and I am stuck because I am not receiving all my emails.

People are trying to send me emails through my hotmail email and they are getting a message that it can't be delivered.

Is anyone experiencing this same problem and do we fix this. This problem is from 2 days ago.

Mo.:hammer:
 

popowich

EQ Forum Admin
Staff member
Can you copy & paste the exact error message they are getting?

Try sending yourself an email from a different email account, does that work or get an error message?
 

Monique1957

New Email
This is the message people are getting with no attachments sent.

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

monique19572@hotmail.com




Final-Recipient: rfc822;monique19572@hotmail.com
Action: failed
Status: 5.2.2
Diagnostic-Code: smtp;552 5.2.2 This message is larger than the current system limit or the recipient's mailbox is full. Create a shorter message body or remove attachments and try sending it again.
 

popowich

EQ Forum Admin
Staff member
Hello,

According to the error message, you either have too much email in your inbox and folders, or the emails being sent to you are too big.

If the attached files are too big for email you can using Google Drive or a 3rd party such as Hightail.
 

popowich

EQ Forum Admin
Staff member
Hello,

Please check your inbox and folders for large email attachments.

You may need to remove some old email from your account if a simple test message can't get through.
 

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