my hotmail is sending spam to contacts

Discussion in 'Help Desk' started by blindy107, Nov 18, 2010.

  1. blindy107

    blindy107 New Email

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    Hey there. i have read a few of your replies to similar problems and so i have enclosed the extended email header for your viewing pleasure.

    i have deleted all contacts and changed my password and security question. i will add my girlfriends email only and monitor it for spam over the next few days. Any other suggestions or input would be greatly appreciated.

    J
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hello,

    My other suggestions would be to verify the password reset / alternate email addresses that can be used to reset the password on your account, and to scan your computer for spyware with programs such as malwarebytes

    :welcome: to Email Questions!
     

  3. blindy107

    blindy107 New Email

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    Hi again,

    I have run my AVG, Spybot, Malaware and Adaware programs...found i good load of crap to be quarantined on my system. Also changed my password again from a secure computer at work. So far so good. What is the "alternate email" you speak of. I just did a general pass reset in Hotmail options...is this not what i needed?

    Thanks,
    J
     
  4. popowich

    popowich EQ Forum Admin Staff Member

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    Hi J,

    In the top right of your Hotmail to go Options -> More Options

    On the next page click "Account details (password, aliases, time zone)"

    Within your account details is a section called "Password reset information" where you can set your alternate email address
     

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