My computer is Windows 7. My hotmail account is my business account. The priority is increased because the email in my account is very important business email. My account is at least 8 years old for business purposes. Check my details for the exact email address. This is the second incident this year. I recall my account was hacked several years ago too. I was hacked 6 months ago. I ran another security scan today and there were no results. Please help me understand how a hacker got in my account when I need to be texted a secret code. I understand not all support speaks english. If you give me easy and clear directions I will give you easy and clear responses. Please let me know what details you need. Thank you everyone for your help.