My emails will not send

Jo b

New Email
hi I'm having problems after many years of none, with my mail.com emails being sent.

It started yesterday, when I try & send emails there is a message saying username or password for jojonesburton&mail.com is in correct?
Any ideas?
 

EQ Admin

EQ Forum Admin
Staff member
Are you using the webmail or an email client on your computer?

Do you have a typo with a & where an @ should be?

Sounds like you're using a mail program on your computer.

There was some noise about mail.com only allowing access for premium customers - Mail.com IMAP/POP3 No Longer Free

Please double check your settings against that discussion and let us know if it helped to solve the problem.
 

Jo b

New Email
Thanks for your help!
I am using mail.com on my iPhone & Mac and don't have to sign in, just click on mail icon and I'm in!!
No idea why it's not working now
 

EQ Admin

EQ Forum Admin
Staff member
With the apps, the usual first step when they flake out is to force kill and reload the app, and then power cycle the phone if that doesn't help.
 
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