Missing Folder in Hotmail


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I use my Hotmail account regularly and I have folders set up to keep important information. I just noticed one of my folders is missing. This folder has information I really need to get back. I don't know how long it has been gone. Can someone please help me to get this folder and it's information back.



EQ Forum Admin
Staff member
HI Stephanie,

I recommend calling Microsoft's Hotmail Support for this issue: http://www.emailquestions.com/hotmail/8549-help-recover-hotmail-accts.html#post19018

It's possible they can restore the email folder for you, if you can prove that you are the account owner, but I can not guarantee that they'll be able to help.

Is there any chance you also have a copy of the email in another email account or downloaded to a mail program in your computer?

Problems like this with free services are one of the reasons why we recommend registering your own domain name and using a paid email service for hosting your important emails.

:welcome: to Email Questions!