Lost photos

Discussion in 'Help Desk' started by Please Help, Jun 23, 2016.

  1. Please Help

    Please Help New Email

    Jun 23, 2016
    Likes Received:
    Three years ago my phone was stolen and my hotmail, skydrive etc were hacked and i could no longer access them. I tried to recover them with as much detail as i could give but it wasn't enough aparently. I started a new facebook account, new email and moved on. I lost so many photo's. Recently someone close to me has passsd away and i am desperate to retrieve some photo's for my family. Outlook is telling me the account i've given doesn't exist so maybe it has been deactivated by my hacker. Can anyone advise me how i can get access to my old hotmail account please ????

  2. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:
    If the account had been inactive for over a year it would have been suspended and eventually deleted.

    Outlook is likely telling you the truth when they say the account doesn't exist anymore.

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