Lost emails

Discussion in 'Help Desk' started by myron18, Nov 6, 2014.

  1. myron18

    myron18 New Email

    Nov 6, 2014
    Likes Received:
    On Nov 2 or 3, I suddenly lost approx 3 months of emails. When I signed in on 11/3, I found the newest emails were dated Aug 5. I checked other folders and found that the sent emails were current.

    I tried the help screen, but ended up in a loop. I received a questionaire, and made a comment and entered a contact email address, but there's been no feed back from Yahoo. Tonight, I tried calling the customer care line at 800-318-0612, but my problem didn't fit any of the options. I know I'm using a free email service, but I'd expect that Yahoo needs satisfied users to attract advertisers.

    I'd appreciate any assistance/suggestions. Thanks.

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