locked out of my hotmail account, unable to access it after resetting a new password

kirstymc95

New Email
my father and I are due to go on holiday this friday the 15th of april and he has been blocked out of his e-mail account.
we've tried setting a new password countless times and we don't remember the security question's answers. we really need to get into that e-mail account as our tickets are in there. can someone help?
 
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