locked out of hotmail


New Email
I am locked out of hotmail as the link they sent me doesn'l work, This is a re-occuring problem for months. Can you help please. This is the message I get when I click on the link and enter my user name:-

Before we can continue...
For security purposes, please enter the Microsoft account for which you're replacing the security info.
There's a temporary problem with the service. Please try again. If you continue to get this message, try again later.