locked out of hotmail


New Email
Hi I keep getting locked out of my hotmail account and have barely been able to access it this year. I have reset my password and answered the security question, I am then sent an email but the link to activate my account will not work. This has happened numerous times. The message I get is this:

Before we can continue...
For security purposes, please enter the Microsoft account for which you're replacing the security info.
There's a temporary problem with the service. Please try again. If you continue to get this message, try again later.

I hope you can help as I have many emails I need to access. Thank you kindly for your time, Debie