Locked out of Hotmail


New Email
I was locked out of my account, tried the recovery process, they did not allow me access to my account and suggested going through the process again and adding more information. I did this and now when I enter my PIN to try to access the forum where my request was posted I get a "We were not able to find the resource you were looking for." message. I'm in desperate need to access my account and am getting frustrated, what do I do next?


Valued Member
Hi, Amie

Welcome to the forums. Sorry to hear about your issues. When Ray pops in he'll be able to help. In the meantime, maybe reading this post at the Hotmail blog might help. Scroll down toward the bottom to a comment made on March 9th by nadineb and read her account of her problem and the following posts where her situation was resolved. She apparently had trouble with the PIN as well.