Is Hotmail blocking my password resets?

Discussion in 'Help Desk' started by chinaclipper, Apr 12, 2011.

  1. chinaclipper

    chinaclipper New Email

    Apr 12, 2011
    Likes Received:
    I am having a problem!
    I did not reset my Youtube account when they said I would have to go through Gmail so they locked my out.
    I redid my password.
    I forgot the new password!

    I asked them to send me the password to the email I used initially to logon (my Hotmail account)

    For some reason Youtube says "we have mailed the reset instructions to your account" (at Hotmail).

    I go to my Hotmail account and there is no password reset email from youtube!

    I have had this problem with other websites too. In fact, I no longer give my hotmail address when I login to new sites or forums because of this tendency of Hotmail to "screen out" these password reset emails from other websites.


    I have tried the "junk mail" folder, I have tried putting youtube in my "safe" recipients.
    What else can I do? I really do NOT want to loose the Youtube accoount I have there are so many of my videos there already.

    Why won't Hotmail allow these password resets to go through????:mad:


  2. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:

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