Incredimail images

stanfordt33

Greylisted
images are not being received in Incredimail but indicated as a small black box with a white cross within it - see attached.
Have tried adjusting security settings with no success - can you help please?
This issue was not a problem when first set up.
 

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stanfordt33

Greylisted
Many thanks - have tried this before (and again now) and the problem is still there.
For your info please note it is not a red cross issue but a white cross on a small black box.
Is there anything else I could try please.
stanfordt33
 

EQ Admin

EQ Forum Admin
Staff member
Do you have an ad blocker installed?

If yes, try turning that off for a few minutes and restart IncrediMail.
 

stanfordt33

Greylisted
Problem still not resolved. Waited until today to see if it had been cured as a result of doing your last suggestion.
I have now also reset my Firefox settings.
 
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