images are not being received in Incredimail but indicated as a small black box with a white cross within it - see attached.
Have tried adjusting security settings with no success - can you help please?
This issue was not a problem when first set up.
Many thanks - have tried this before (and again now) and the problem is still there.
For your info please note it is not a red cross issue but a white cross on a small black box.
Is there anything else I could try please.