incoming email attachments

LCain

New Email
People claim they are sending us emails with attachments, and we get the email but no indication of an attachment. We ask them to re-send it. When the email arrives again, the file appears larger, but there is still no indication of an attachment other than the sender stating he sent it. Is there a setting of ours that needs to be changed or is it on the sender's side of things?:confused:
 
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