Inaccessible hotmail account

R8989

New Email
I cannot open my hotmail account. I am asked to enter my credit card details, am asked for Xbox details, which I neither own nor am I interested in. How do I get back my hotmail email account?
 

popowich

EQ Forum Admin
Staff member
Hello,

These are the steps for getting back and checking the settings of a hacked Hotmail account.

Also, please verify that you are reaching a real Microsoft site. It should be green and the domain part ends in live.com

Legitimate Microsoft URL.jpg
 
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