Hi all, I'm a bit confused about IMAP and need a bit of guidance to understand it. The reason I'm asking this question is I don't want to start unsubscribing folders and emails and lose important folders and emails.
The scene:
I have a client that had a few issues with emails, after a bit of digging I found out that their host/webmail was changed "upgraded".
I'm not sure what, exactly they have done because I didn't really know the email set up or hosting prior to the upgrade because another person was dealing with it, suffice it to say, it created problems for the client with regard to getting their emails. They weren't informed of the change until I started digging and phoning people. As a consequence of the upgrade the email settings for Outlook were changed but it looked like a straight forward job of just changing a few security settings and their respective ports We tried adding the additional security settings but couldn't get it to work on POP. So I backed up their .pst files for each email address and then we tried adding the same emails using the IMAP protocol this worked fine and once I had moved the clients custom folders over everything seems to work great.
They use Outlook 2013 and have a catch-all email address i.e. anyname@their domain name.com
The question:
1. If I log into the webmail (Roundcube) and delete an email or folder will it delete it from Outlook on the PC
2. In Roundcube under the Folder tab, if I uncheck Subscribed at the side of a folder will it remove any emails from Outlook, or will it just not sync any emails from that folder to Outlook.
3. In Roundcube under the Folder tab, if I uncheck Subscribed at the side of a folder and I add an email to the unsubscribed folder will it add it to the folder on the server.
The scene:
I have a client that had a few issues with emails, after a bit of digging I found out that their host/webmail was changed "upgraded".
I'm not sure what, exactly they have done because I didn't really know the email set up or hosting prior to the upgrade because another person was dealing with it, suffice it to say, it created problems for the client with regard to getting their emails. They weren't informed of the change until I started digging and phoning people. As a consequence of the upgrade the email settings for Outlook were changed but it looked like a straight forward job of just changing a few security settings and their respective ports We tried adding the additional security settings but couldn't get it to work on POP. So I backed up their .pst files for each email address and then we tried adding the same emails using the IMAP protocol this worked fine and once I had moved the clients custom folders over everything seems to work great.
They use Outlook 2013 and have a catch-all email address i.e. anyname@their domain name.com
The question:
1. If I log into the webmail (Roundcube) and delete an email or folder will it delete it from Outlook on the PC
2. In Roundcube under the Folder tab, if I uncheck Subscribed at the side of a folder will it remove any emails from Outlook, or will it just not sync any emails from that folder to Outlook.
3. In Roundcube under the Folder tab, if I uncheck Subscribed at the side of a folder and I add an email to the unsubscribed folder will it add it to the folder on the server.