I have a hotmail account. Today when I tried to login a message says that my account is blocked and I should reset my password appeared. When I finished changing my password another message sayed that there was an error and I have to sign in again. Ironically, the password changed but the account is still blocked. I tried to use the ID recovery service but the same error message appeared. It should be noticed that I tried to login on 2 laptops and used 2 different internet browsers but the same thing happened!!!!!!!