Charles Tumelty
New Email
I have setup "Two-step Verification" on my and on my wife's Outlook.com account. It seemed like a good idea at the time. We took a long trip to South America on a cruise ship. While on the trip, we stopped in many small ports along the coast of SA. We tried to log on to Outlook.com but needed to do the two-step verification each time - BUT WE WERE NEVER SUCCESSFUL!! The cell phone service there was none existant and the internet was so slow that using our gmail account for verification was not practical. We want to get off of the two-step verification. We cannot find any way to do this.
Various places on the internet stated that we need to go to Microsoft account Security info overview webpage. There is a switch under the Two-step Verification tab to turn this flag off. We tried this, but the actual program did not match what the instructions showed - the "Turn off two step verification" field does not exist on the website.
We watched in amazement as everybody else on the ship that did not have the two-step verification could log on directly to their Outlook.com accounts at the same ports. They were not setting the PCs up at these ports as "Trusted PCs".
Does anyone know how we can turn this feature off? Thank you for your help.
Various places on the internet stated that we need to go to Microsoft account Security info overview webpage. There is a switch under the Two-step Verification tab to turn this flag off. We tried this, but the actual program did not match what the instructions showed - the "Turn off two step verification" field does not exist on the website.
We watched in amazement as everybody else on the ship that did not have the two-step verification could log on directly to their Outlook.com accounts at the same ports. They were not setting the PCs up at these ports as "Trusted PCs".
Does anyone know how we can turn this feature off? Thank you for your help.