How to troubleshoot Mozilla Thunderbird hanging at startup when connecting to IMAP accounts

Discussion in 'Mozilla Thunderbird' started by popowich, Jun 14, 2010.

  1. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:
    I had a problem with my Mozilla Thunderbird experiencing a sluggish hanging when it started up.

    No mater how long I let it go (hours...) it would take a few minutes for each click to be processed.

    Starting Thunderbird in safe mode did not help. (Thunderbird safe mode, not windows safe mode)

    I tried deleting the files mention in this guide: Standard diagnostic - Thunderbird - MozillaZine Knowledge Base

    The fix for me was deleting the Mail folder within my Thunderbird profile (%APPDATA%\Thunderbird in Windows XP)

    The next time I started Thunderbird everything worked OK.

    I use an IMAP connection so no mail was lost.

    I did not test and I'm not sure yet if it's safe to try as a fix for pop3 configurations.

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