How to fix Hotmail connection problems from your mobile phone

EQ Admin

EQ Forum Admin
Staff member
Are you having a problem reaching Hotmail from your mobile phone?

Try the following troubleshooting steps in this order to fix the problem :

  1. Login to Hotmail at this link -
  2. Turn your phone off and back on and then try to login again
  3. Clear the cookies and web browser cache in your phones web browser
  4. Login to hotmail from your computer at
  5. If you still can not login follow the steps in this guide -
For support with other Hotmail problems please visit our Hotmail support forum.